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About Concierge Communications |
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Concierge Communications was formed in January 2001 by Perry Chrisler with a focus on providing wireless communications to businesses. In July of 2003, Clark Atwood joined the Concierge team to expand the provider portfolio to include wireline providers. Today, Concierge Communications, as a communications broker, represents over 40 different communication providers. We specialize in multi-location companies in the domestic United States. We have customer locations in over 40 states with services in all areas of business communications including Telecom Expense Management (TEM), Managed Services, GPS and LBS Devices, Wireless Services, Hosted Services, Voice and Data, and Contact Center Services. In addition to being a communications broker, Concierge Communications is also a master agent supporting a growing list of communication representatives that wish to represent the strength and depth of the Concierge Communications portfolio. | |
Partners: | |
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Clark Atwood Clark Atwood has over 15 years experience in the computer and communication industries. He has been a Value-Added Reseller business owner, served as the Chairman of the Novell Gold and Small Business Councils and held sales and management positions for VARs that focused on local area networks, storage area networks, clustered firewall, security, software development and more. Clark Atwood has held technical, sales and management positions with two competitive local exchange carriers. He has completed three college degrees, has achieved several technical sales certifications and an IVR / ACD engineering certification. He has also received performance recognition from 3Com, XO Communications, UCN and Telesphere. Clark Atwood joined Concierge Communications in 2003. He currently sits on the Channel Partner Advisory Board as the Cloud Services Coalition representative. He is also a member of the Cloud Convergence Council. He has a proven track record of successful sales and management. He is excited to lead Concierge Communications. |
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Jana Beck
Jana Beck has over 25 years of business experience. She began her communications Industry journey in 1993, working in a variety of sales related positions including outside sales, sales support and sales manager. In 2003, she formed JB Telecom Consultants, focusing on the consultative approach to sales and customer relations. Through tenacity and ingenuity Jana built JB Telecom to become a successful agency with loyal clients who valued her dedication to staying abreast of industry changes and challenges in an effort to remain their communications advocate. JB Telecom sold voice and data services as well as wireless services through Concierge Communications and was named the 2008 Concierge Communications Agency of the Year. In April 2010, JB Telecom and Concierge joined forces, resulting in Jana joining Concierge as Vice President of Sales where she oversees the direct and indirect sales channels. |
Solutions Strategist: |
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Perry Chrisler Perry Chrisler has a distinguished business career that spans many industries. His prior experience includes General Manager for Associated Hosts, Lead Recruiter for Bronson International Searches, Sales Manager for Eiseman & Company, and owner of Perry Chrisler & Associates. Most recently, Perry started Concierge Communications and served as Founder and President from 2001 until 2011. He is now serving in the capacity of a Senior Solutions Strategist for Concierge Communications. He is utilizing his proven knowledge as a successful sales representative, manager and business owner to assist mid to large businesses in communications and technology needs. |
Account Managers: |
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Morgan Spencer Morgan Spencer has over 20 years experience in the computer industry working in positions in channel sales and marketing, direct sales and vertical industry marketing. While working in various positions responsible for channel and direct sales, he earned several awards for exceeding quota, significantly increasing small-medium business revenue through channel partners and was recognized in the President’s Club and Top 10% several times. Morgan also enjoyed working with channel partners for over five years and successfully launched several channel programs, demand generation activities and vertical industry marketing campaigns. |
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Greg LaCoste Greg LaCoste has over 14 years of successful consultative business sales experience. After graduating with a BA from the University of Massachusetts, Amherst in 1996, Greg spent 3 1/2 years as an account manager for the largest Ricoh affiliate in the Northeast, selling integrated printing solutions to businesses. Greg has spent the last 10 1/2 years in the Technology and Communications industry working in both direct and channel sales. As a channel sales manager, Greg helped triple the number of sales in the Arizona market. Greg provides consultations to variety of small/medium businesses, Enterprise, and Public Sector clients with a focus in healthcare. His expertise is in wireless voice, data and GPS/LBS solutions. Greg also provides businesses with voice, data, hosted and managed services solutions. |
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Chris Leaf Chris Leaf joined Concierge Communications in late 2010. He has over 10 years experience creating and implementing technology solutions for businesses. Before joining the communications industry in 2005, Chris created national accounts for two signage companies after developing a specialized electronic sales division specializing in L.E.D technologies. Chris was instrumental in developing a brand new market for Unity Business Networks, a hosted PBX Provider, before they merged with Telesphere in 2009. Chris has also worked with the Sprint Nextel Direct Markets Group focusing on M2M wireless solutions, as well as asset and mobile resources management.
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Authorized Representatives |
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Heather Raymond Heather Raymond has over 10 years of communications and technology experience. She received her Masters Degree in Information and Communication Sciences from Ball State University and several certifications and awards while in the C&T field. While working as an AT&T Field Service Manager, she earned the Anchor Award for resolving 100 complex billing and service issues for large accounts within segment. Most recently, she worked for KAR Auction Services as a Senior Telecom Analyst and negotiated communications contracts resulting in an overall 25% cost reduction.
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Channel Support |
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Angela Thompson Angela Thompson has over 12 years of experience in the communications and technology industry working with standard TDM, Wholesale/Resellers and Hosted Services. She began her career with Electric Lightwave in 1997 in Vancouver, WA. Angela held many positions within Electric Lightwave including Circuit Design, Data Integrity Research, Customer Care Carrier Support and Strategic Account Management. Having these various positions has contributed greatly to her high level of technical understanding and experience in project management. Angela has also held the position of Operations Manager of Retail and Wholesale Accounts for a Large Master Agent. She has in-depth product knowledge of various providers as well as developed good working relationships with many Channel Mangers in the industry. Angela originally started with Concierge Communications as an Operations Manager of Hosted Services in 2007 and returned to the company in 2010 as a Sales Assistant. |
Sales Support: |
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Brent Allgood Brent Allgood came to Concierge Communications with 18 years management and sales experience. He has held customer service, sales, training and management positions with Royal Caribbean and Holland America where he traveled extensively. He has also worked in the information technology industry as a network engineer for two large-scale bank technology replacement projects. Brent Allgood joined Concierge Communication in 2005. He is currently a Sales Support Representative for the Voice & Data division.
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Kathy Walraven Kathy Walraven has been in telecom for 25 years supporting consumer and small and large business in provisioning, process, service, and quality in both wireless and wireline.She led the Account Set-Up team for large businesses in a bundled service project and won the Leaders' Counsel Award for a consolidation project in the small business arena. Kathy joined Concierge Communications in 2009 and currently works on the Voice & Data team for Sales Support. |
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Barbara Rode Barbara Rode has over 20 years experience in the sales administrative, support and office administration positions for several small companies. While working in these various positions, she received numerous Employee of the Year awards, including the first Diamond Award for Excellence. Barbara was instrumental in improving the processing of new accounts/creating/implementing internal company procedures and provided extensive customer service liaison/support for the Arizona customer base at each company. Barbara held an office administrator position with JB Telecom Consultants, providing administrative duties directly with the business owner and all of its Arizona customer base. Barbara Rode joined Concierge Communications in April 2010 and is currently part of our Voice & Data Sales Support team. |
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David Tacla David Tacla has been in the technology and communications industry for over 7 years working with all of the major cell phone carriers. He has also been in charge of landline, broadband internet, DirectTV, and VZW sales and has experience with cell phone repair and customer bill review. David joined the Concierge team in 2009 and is in charge of Sales Support for our Wireless & TEM team. |
HR and Finance: |
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Cindy Atwood Cindy Atwood has over 15 years of small business, financial and organizational experience. She has held bookkeeping, clerical, and management positions for several small companies. Additionally, she worked as a purchasing agent, and later, store manager for a large world-wide corporation. She has also served in many leadership and training positions for several volunteer organizations.
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Commissions: |
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Courtney Chrisler Courtney Chrisler has over 5 years of office administration experience in the communications and technology industry. She has been responsible for computer data entry of business financial and customer information, processing commission reports, service activations and trainings, customer service issues, and organization of office files and products. Courtney completed her BA in Sociology with Departmental Honors with a minor in Gender Studies in 2007 when she graduated Magna Cum Laude from Seattle University. Courtney joined Concierge Communications as a full time employee in 2008. She is currently the Commissions Manager and is responsible for the processing all commissions received and agent commissions payable. |
Admin Staff: |
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John Beck John utilizes his 35+ years of professional experience to assist the partners in areas of the business that include sales, sales training and basic business principles that assisted him in his own successful marketing company. |
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Stefanie Long Stefanie is in charge of our office software applications including Microsoft SharePoint and Dynamic CRM. She has over ten years of business and management experience, including five in office management. She heads office for trainings, internal processes, and system management. Stefanie joined us in 2009 in Business Support and quickly moved into an Office Manager role.
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Crystal Fernandez Crystal Fernandez is responsible for administration and reception at Concierge Communications. She has served in the U.S. Army Reserves for ten years as a Supply Sergeant and Automated Logistical Specialist with special duties as the Equal Opportunity Representative and Physical Fitness Leader. She has also has experience as a professional modern dance teacher, a Bilingual Customer Service Representative and an administrative representative at a dance company. She graduated from the University of New Mexico with a degree in Dance. Crystal joined the Concierge team in 2011.
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