Are your communication services outdated?

Concierge Communications offers businesses of all sizes hosted communication services that enhance existing system, replace out-dated solutions and add new features that enable business to communicate better and more efficiently. Many of these solutions can increase productivity, provide added reliability or reduce costs. Some of these services are available on a free trial basis.

Break through the knowledge barriers that exist around hosted communicated solutions. Let us help consult with you free of charge to find if your company will benefit from these technologies and communication providers.

We can assist you with:

• Hosted Voice Over Internet Protocol (VoIP)
• Hosted Fax Services
• Interactive Voice Response (IVR)
• Voice Broadcast
• eMarketing and Email List Management
• Voice and Web Conferencing
• Video Conferencing

Hosted VoIP:

Hosted VoIP allows you to have an advanced VoIP solution without the stress of managing it.

Hosted Fax Services:

Send, receive, edit and archive faxes without a fax machine or fax line. With hosted fax services, you can create digital versions of your paper faxes and send it to any fax machine. Upgraded options offer PDF editing, which allows you to search, edit, and sign your electronic faxes. You can also add comments, action stamps, status marks, etc.

Interactive Voice Response (IVR):

Improve your intelligent call flows and reduce costs by using Interactive Voice Response.  You may create your own call flows using a drag-and-drop utility or take advantage of a professional services team. Because the service is hosted you do not need to make changes to your existing PBX or phone system. Also, the system is a Software as a Service (SaaS) model, meaning there is no need to purchase hardware.

Deliver prerecorded voice campaigns to any list of phone numbers. Voice broadcasting can be combined with IVR to enable recipients of the phone call to interact with the message.

Optimize your eMarketing campaigns by using multiple, targeted lists and receiving automated reporting. After designing your message, schedule its time and day of delivery and then track its performance. Different systems are available depending on your needs, goals, and readers. Transactional Messaging allows you to send automated email, fax, voice or SMS text triggered by customer and client behavior or actions.

Voice and web conferencing is made easy with dedicated dial-in numbers and pass codes for unlimited meetings that don’t require reservations. Upload and share presentations online with an easy to use web interface and a variety of call management options.  Global conferencing is available for international meetings. International

A telepresence system can help you reduce travel costs and improve efficiency of work teams. There are several video conferencing solutions in order to fit your needs. High Definition (HD) is available in all systems, but whether you need the top of the line telepresence system or a personal computer system depends on the use.